Yes! We deliver to Czech Republic.
This is our home country! Do you speak Czech? Order on our Czech online shop www.joyx.cz.
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In the Czech Republic, we offer delivery by local carriers, including the Zásilkovna network of pickup points. Customers from Prague can use 60-minute express delivery or pick up the order in our warehouse in Prague 9 – Letnany.
| Carrier | Price | COD Fee |
|---|---|---|
| Best delivery to address (we choose the most suitable carrier) | 3.90 € | — |
| Zásilkovna (pickup points and Z-BOXes) | 3.40 € | — |
| Czech Post – parcel delivery to hand | 4.90 € | 2.20 € |
| Czech Post – parcel delivery to post office | 4.90 € | 2.20 € |
| Balíkovna | 3.40 € | 2.20 € |
| Prague – courier (10:00–12:00) | 6.90 € | — |
| Prague – courier (12:00–15:00) | 6.90 € | — |
| Prague – courier (18:00–21:00) | 6.90 € | — |
| Prague – express delivery (60 min.) | 15.90 € | — |
| Prague – store pickup – 24/7 parcel locker | 1.00 € | — |
| Prague – store pickup | Free | — |
Useful Information
- We ship from Prague, Czech Republic.
- Store pickup orders can be picked up immediately during our opening hours.
- Find out why buying with us is discreet and safe
Prague Express Delivery
Within Prague, we offer 60-minute express delivery. These services are available only to addresses in the city of Prague (postal codes starting with number one).
Express Delivery (60 min.)
- Orders received on business days and Saturdays before 19:00 are delivered within 60 minutes after dispatch, which takes place as a matter of priority.
- The order must be paid online by card (cash on delivery payment is not possible).
- After sending the order, you will receive a link where you will see the exact time of delivery and the driver’s movement on the map.
- The service is provided by the Liftago company.
- The price of the service includes one delivery attempt to the address specified in the order – it is assumed that the customer will be available in the delivery time window on the phone and present at the delivery address.
- If the driver cannot reach the recipient at the address or is unable to contact the recipient by phone, the package will be automatically stored in the nearest available AlzaBox. The recipient will receive instructions for collection via SMS. This applies only to packages delivered by Liftago.
Prague – courier (10:00–12:00, 12:00–15:00, 18:00–21:00)
- Same-day delivery within Prague in a defined time window from Monday to Saturday.
- Orders for a specific time interval are accepted no later than one hour before the start of the delivery slot.
- The order must be prepaid online by credit card (cash on delivery is not available).
- After the driver picks up the package for delivery, you will receive a link where you can view the scheduled delivery time and track the driver’s movement on the map.
- The service is provided by the Liftago company.
- The price of the service includes one delivery attempt to the address specified in the order – it is assumed that the customer will be available in the delivery time window on the phone and present at the delivery address.
- If the driver cannot reach the recipient at the address or is unable to contact the recipient by phone, the package will be automatically stored in the nearest available AlzaBox. The recipient will receive instructions for collection via SMS.
- The time slot is approximate, not guaranteed. Due to traffic conditions or delays along the route, the delivery may be delayed by up to 60 minutes.
- The service is available only within the city of Prague (postal codes starting with one).
Store Pickup – Prague
You can pick up your online order immediately in our warehouse in Prague 9 – Letnany.
- Address: Studio 51 s.r.o., Letnany Business Park, Touzimska 889/D3, Praha 9
- Opening hours: Mon–Sat 9:00–19:00
Map, how to get to us quickly and more information
